Category Archives: Freelancing

Why Narrowing Your Focus Makes You a Better Freelancer

By Joanna Ciolek | Published: July 1, 2009

When people start freelancing, it’s common that they’ll try to expand their market as wide and as far as possible — all in the hope of catching more clients. I know I’m guilty of that. What started as a web design business, soon turned into offering all sorts of imaginable services small business website owners [...]

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3 Reasons To Ask For Client Feedback

By Joanna Ciolek | Published: June 5, 2009

Everyone running a business wants two things to happen: You want your customers to come back for more business You want your customers to tell other people about you Both of those will keep you in business without much money or energy spent marketing your services. But how do you know what your customers think [...]

Posted in Freelancing | Tagged clients, success | Comments closed

8 Signs of a Problem Customer

By Joanna Ciolek | Published: May 31, 2009

I’ve been blessed to have worked with many awesome small business owners. Their qualities: professionalism, great communication and collaboration skills and passion for their business and their customers. They understand client relationships and are usually treating me as they would like to be treated by their clients. Occasionally, however, I do get nightmare customers who [...]

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